Case study: executing a 70-person company relocation to Luxembourg

Relocating an entire department or company division is a monumental logistical task. It requires capacity, precision and deep market knowledge to ensure business continuity. Our recent work with Tenaris, a leading global manufacturer, highlights our capability to manage high-volume corporate transfers under significant pressure.

We were tasked with facilitating the housing for a full company relocation, involving 70 employees moving from Latin America to Luxembourg simultaneously. This case study outlines how we managed the scale of this operation while maintaining impeccable service standards.

The challenge of scale

Moving 70 individuals and families at once from South America to Europe presents unique hurdles. The Luxembourg housing market is notoriously tight, with high demand often outstripping the supply of quality furnished units.

Sourcing this quantity of compliant inventory within a compressed timeframe was the primary challenge. Furthermore, this was a significant cultural and geographical transition for the employees. The housing solution needed to provide an immediate sense of stability and comfort to mitigate the stress of the move.

Sourcing premium inventory

Success relied on our ability to rapidly mobilise our extensive network of verified properties. We consolidated a portfolio of high-quality serviced apartments across Luxembourg City and surrounding areas to meet the diverse needs of the 70-person cohort.

Crucially, every unit selected had to be ready for immediate municipal registration. This was vital to ensure compliance with immigration requirements upon arrival, allowing the employees to receive their tax cards and social security numbers without delay. We managed the entire booking and vetting process centrally, relieving the Tenaris HR team of significant administrative burdens.

Achieving zero complaints

International relocation is inherently stressful. It is common for transferred employees to experience friction with their new environment, and these frustrations are often reported back to HR departments.

In this specific scenario, the transcontinental move was complex for the staff. However, despite the general challenges of settling into a new country, Tenaris HR reported zero complaints regarding the accommodation or the service provided by StaysCo.

While employees navigated other aspects of the move, their housing was a stable, reliable foundation. This 100% satisfaction rate in such a high-pressure, high-volume scenario underlines the quality of our properties and the reliability of our operational support.

"We have been extremely satisfied with DesVu Stays for our expats' temporary accommodation needs. The team is professional, responsive, and always willing to go the extra mile.

We've received consistent positive feedback from our expats, highlighting the quality of accommodations and the seamless booking process. We highly recommend DesVu Stays as a trusted partner."

— Tenaris, Human Resources Team

Note: This project was completed prior to our rebrand from DesVu Stays to StaysCo.

How StaysCo helps

We are equipped to handle relocations of any magnitude. Whether moving a single executive or executing a massive company transfer like Tenaris, we provide scalable, compliant housing solutions that guarantee a smooth landing for your talent.

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